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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

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Find out about building your own home

What is the self-build and custom housebuilding register?

The Self-Build and Custom Housebuilding Register helps us track demand for self-build and custom-build homes in Guildford. We use the register to: 

  • record how many people want to build their own homes 
  • help plan for enough sites to meet demand 
  • grant development permission for suitable plots of land
  • keep in touch with people who are interested in self-build and custom housebuilding

You can join the register as: 

  • an individual 
  • an association (group) 

The register has two parts: 

  • join Part 1 if you have connections to the local area 
  • join Part 2 if you do not 

Joining the register does not guarantee you will be offered a plot of land or that planning permission will be granted.

Most plots are located on new large housing sites. They have:

  • access to a public road 
  • connections to:
    • electricity
    • water
    • wastewater

All plots are sold at market value. 

You need to renew your membership annually, by 31 October.

For more information, email or call 01483 444471.