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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Apply for a Discretionary Housing Payment

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If you get housing benefit and are struggling financially, you could get some additional help from a short-term Discretionary Housing Payment (DHP).

Find out more about Discretionary Housing Payments (opens new window)

We will look at your circumstances to see whether you are eligible for a DHP. We will decide whether to give you a DHP, how much you will be paid and for how long you will receive the payment.

Apply for Discretionary Housing Payment (opens new window)