Credits on business rates accounts

The council aims to refund credits, especially when they are due to a change in rateable value or occupation.  

The rateable value of your property is set by the Valuation Office Agency. We use this value to work out your business rates bill.

Credits happen for various reasons:

• overpayment of instalments or payment of wrong amounts
• an attempt has been made to refund the credit but either the cheque was not cashed or bank details for a BACS transfer have not been provided
• change in rateable value
• change of occupation
• credit being held pending a new rating assessment - for example where the ratepayer has moved from their current premises to a new property