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Our phone lines are currently unavailable

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form

Bin collections 

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

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We will respond to your request within 20 working days of receiving a valid submission to:

  • give you the information, or 
  • let you know that we're unable to provide it and why

You may ask for any information. All valid FOI requests and responses will be published online. 

Submit a FOI request online