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Have your say on the future of local councils in Surrey

Take part in a landmark Government consultation on proposals to replace Surrey's current councils with up to three larger authorities. We support a three unitary approach - Find out more and read our consultation question guide.

Join us at an online or in-person event where you find out more about Local Government Organisation, ask questions and find out how to have your say. 

Planned maintenance to our phone payment system

We will not be able to take payments over the phone from 5.30pm on Tuesday 15 July to Wednesday 16 July. This is whilst we carry out some essential maintenance. We apologise for any inconvenience. 

 

Submit a Freedom of Information request

Refusing a request

There are some circumstances where we will not be able to provide the information you have requested. This includes: 

  • if we do not hold the information 
  • if the information has been destroyed due to data retention policies 
  • if the information requested falls under an exemption of the Freedom of Information Act 

Vexatious Requests 

We won't respond to requests that are deemed to be vexatious. These include: 

  • relatively trivial requests 
  • the applicant is unwilling to clarify their request 
  • a request containing threatening of abusive language
  • a request that puts a strain on time and resources 
  • a request that betrays a personal grudge against an employee or Councillor 
  • unreasonable persistence with an issue that has been dealt with 
  • frequent correspondence about the same issue
  • the requester that is 'fishing' for information without any idea of what might be revealed 
  • the requester is abusing access rights to vent anger at a decision 
  • the issue has already been resolved or independently investigated. 
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