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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Problems where animals are involved

Book a pest control appointment

Book a pest control appointment and find out which pests we can treat.

Report a dead animal

We need to know the type of animal, its size and its location to remove it from a road.

Report an issue with a dog

Report issues such as dog fouling, an antisocial dog, a noisy dog, a dangerous dog or a lost or found dog.