Our pest control services are working as normal, however, our contractor SDK Environmental is taking extra care at this time to keep everyone safe, please read the guidance on the SDK website before making an appointment. Please book pest control appointments online.

Pest control

Guildford Borough Council offers residents a comprehensive subsidised pest control service for domestic premises to control infestations of rats, mice, fleas, wasps and other pests in the borough. The contract is operated through SDK Environmental Ltd.

Pests we can treat:

Bed bugs
Cluster flies
Cockroaches
Fleas
Mice
Rats
Wasps

Pests we cannot treat:

Ants
Deer
Foxes
Moles
Squirrels
Textile pests (such as carpet beetles and clothes moths)
Pigeons

Charges for pest control from 1 April 2020 to 31 March 2021
Pest	Domestic premises	Domestic premises where the main occupier is receiving income support (please see Concessions below)	House in Multiple Occupation
Rodents	No charge	No charge	No charge
Wasps (maximum 1 nest per premise)	£70.00	£38.00	£70.00
Wasps (extra nest)	£38.00	£38.00	£38.00
Other	£85.00	£55.00	£120.00

Rates shown are inclusive of VAT at 20%
Insect prices are based on a two bedroom house. There is an additional charge of £25 for each extra room treated.

Wasp nests

Make sure when booking for a wasp treatment that you specify the correct pest. If on arrival a pre-booked wasp treatment is identified as bees, which are a protected species, we will not be able to carry out the treatment and no refunds will be given.

Any wasp's nest located more than sixteen feet (4.87m) up may be difficult to treat.

A wasp nest that is found to be higher than our equipment can reach (roughly 16ft) may require an additional charge or may result in the treatment not being possible.

Please note: some fees for private treatments are reduced for residents who receive certain means-tested benefits, but you must check eligibility with SDK before booking.

Payment for treatments is normally collected by debit or credit card once your booking has been confirmed
You have the right to cancel and obtain a full refund at any time up and until the treatment commences
You must accept our contractor's treatment terms and conditions before any work can take place.

Concessionary rate

Qualifying benefits for concessionary rates are as follows:

Income support
Disabled persons tax credit
Council tax benefit
Housing benefit
State retirement pension

You be will required to show proof of benefit and a utility bill to confirm your address to the Pest Technician when they call round.

Pest control contractors

Our pest control contractors, SDK, are fully trained and operate under strict safety controls. They have modern, fully-equipped vehicles and safety equipment so that they can operate efficiently and effectively.