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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Report a noise complaint

What we deal with

Noise we can deal with:

  • barking dogs
  • car alarms
  • construction site noise
  • DIY works
  • intruder alarms
  • amplified music/parties
  • noise from commercial premises, pubs and clubs

Noise we do not deal with:

  • traffic noise
  • aircraft noise
  • children playing inside or outside
  • complaints where the noise is a problem because the person complaining may be sensitive due to personal/medical reasons
  • general domestic/living noises
  • noise transmitted by poor sound insulation
  • noisy behaviour in public places
  • noise from works such as road works due to gas/electric/water or works to the railway at night