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Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Homelessness - duty to refer

Make a referral

To make a referral you need to:

  • have reason to believe someone is homeless or;
  • they are becoming homeless within the next 56 days

If you make a referral we will:

  • contact the individual
  • arrange a housing options assessment
  • look at what advice and help we can give them

To make a referral you must have a log in or register to ALERT portal.