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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Pay your council tax

Changing your number of instalments

Council tax is usually paid in 10 instalments from April through to January. You can choose to pay your council tax over 12 months.

You can change the number of instalments you pay using your MyGuildford account by:

  • logging into your account
  • clicking the council tax button
  • visiting your account summary screen
  • you will see a list of quick links on the right-hand side
  • select the 'change my method of payment method' link

Register or sign into your MyGuildford account

 

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