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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Food hygiene rating scheme

Request a food hygiene rating revisit

You can request another inspection if:

  • you were awarded a rating between 0 to 4
  • you have improved food hygiene standards since your last inspection
  • you can give evidence of improvements made

We charge a non-refundable fee of £344 (VAT exempt) for this service.

You can make an application by filling out this food hygiene rating revisit application form (Word doc, 81 KB)(opens new window). After we receive the fee and completed form, we will make a new inspection within three months.

Our food safety officer will not announce when the new inspection will happen. They will give you a new rating. While your rating may improve, it could stay the same or go down.