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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Licences and permits

We have a temporary fast-track process allowing businesses to get a pavement licence from us to have tables and chairs on the pavement outside their premises. Find out how to apply for a new pavement licence.

Get licensing advice

We offer three application advice services to help you with your licensing application before you submit it.

Find out about charitable collection licences

You will need a permit to carry out charitable collections.

Search for a licence and applications recently received

View our public register for recently received licensing applications

Environmental permits

You need a permit if your business can affect the environment through air, land, or water pollution.

Register your acupuncture or cosmetic treatments business

Licensing one premises and one practitioner is £201. Adding a practitioner to an existing premises (terms apply) is £93.

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