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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Find out about taxi licensing

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We are responsible for ensuring that drivers and operators meet the conditions and standards to hold taxi-related licences within Guildford. Hackney Carriages (taxicabs) may be hailed, hired from a taxi rank or pre-booked. Private hire vehicles may only be booked in advance through a licensed private hire operator. Private hire operators are those working to book vehicles in advance. 

Apply for or renew a Hackney Carriage driver's licence

A Hackney Carriage (Taxi) can be flagged down or hired immediately without pre-booking.

Apply for or renew a Hackney Carriage vehicle licence

A Taxi can be flagged down or hired immediately without pre-booking. Both the vehicle and the driver need a licence.

Apply for a private hire operator licence

You need a private hire operator's licence for any pre-booked work such as airport transfers or hen or stag nights.

Apply for or renew a private hire driver licence

Private hire taxis must be pre-booked. Journeys can start or end anywhere, they do not have to be inside the borough.

Apply for or renew a private hire vehicle licence

Private hire taxis must be pre-booked. Journeys can start or end anywhere, they do not have to be inside the borough.

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