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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Lost property

If you think you lost something in a taxi or private hire vehicle email us with the details and we will ask drivers to check their vehicles. It would be helpful to know:

  • what you lost
  • where you were picked up and dropped off
  • the date and time of your journey

Contact us on 01483 505050 or email us at if you have lost something in a taxi or private hire vehicle.