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Global Microsoft outage

Unfortunately, due to a global outage at Microsoft, you will be unable to use email to contact us. Our phone lines remain open and you can contact us using our online contact form. There may be delays to online responses. We apologise for the inconvenience. 

Information for customers

Advice for disabled taxi passengers

Licensed taxis have to be wheelchair accessible and allow guide dogs.

Lost property

Contact 01483 505050 or regulatoryservices@guildford.gov.uk to report property left in a taxi or private hire vehicle.

Taxi fares in Guildford

Private hire charges are not set by the council. This page shows a table of taxi (hackney carriage) fees set by us.

Taxi complaints

Use our online form to make a complaint.