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If you have an existing HMO licence that needs work to be completed to the property at this time, please call 01483 505050 and ask to speak to the Housing Standards Team or email regulatoryservices@guildford.gov.uk.

If you have a pending HMO application, we will look at how we can deal with this remotely.

The new Electrical Safety Regulations 2020 - Please send your electrical safety certificates confirming works have been made safe (as required) to CustomerServices@guildford.gov.uk.

House in Multiple Occupation (HMO)

If you let your property to several tenants who are not members of the same family, it may be a HMO.

Do I need an HMO Licence?

If you are a landlord, you need an HMO licence if your property has all the following:

  • five or more unrelated people living at the property
  • those people form two or more households 
  • shared toilet, bathroom or kitchen spaces

A household is made up of either a single person or members of the same family who live together. It includes people who are married, living together and people in same-sex relationships.

Having a tenancy agreement does not mean that the house is an HMO. Please read our   icon Guidance on what is an HMO [25.66KB]  for more information.

See below for the HMO landlord rules and safety standards that you must follow.

Apply online

faq icon 24275 Next steps after you submit your HMO application

What to expect once you have applied for an HMO licence and any further steps you need to take. Read more >

faq icon 24261 Rules for landlords of HMOs

Do you own an HMO where at least five people live, forming two or more households? If so, you must have a licence and meet a set of important safety and amenity standards. Read more >

faq icon 24262 Fire safety in HMOs

Find out what you need to do about fire safety if you are the landlord of an HMO. Read more >

faq icon 24263 Amenity standards in HMOs

If you are an HMO landlord, read our advice on what standards you need to meet for amenities in your properties. Read more >

faq icon 24265 Minimum HMO room size

Find out what the minimum room sizes are for HMOs. Read more >

faq icon 24276 HMOs and planning permission

If your HMO is lived in by more than six people, you will need planning consent for use as a large HMO. Read more >

faq icon 24318 Applying by post

If possible, please use our online application process. Read more >

faq icon 24277 Will tacit consent apply?

No. Tacit consent is where the applicant can act as though the licence is granted if they haven't heard from us. This does not apply to HMO licensing. Read more >