Toggle menu

Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Guildford car club

Guildford car club is a partnership between us, Surrey County Council and Enterprise Car Club.

Guildford car club allows you to borrow a car on a pay-as-you-go basis and is a great alternative to car ownership.

Easy car hire

There are eight car club cars in central Guildford, giving you easy access to a range of vehicles. Each car has a designated parking bay in a convenient location, near to where people live and work.

When you borrow a car, you collect it from its bay and return it to the same bay at the end of your booking.

You pay an hourly rental and fuel charge as you use the car.

Club cars are accessible to members 24 hours a day, 365 days a year. You can book them online, via a smart phone app or over the phone and with as little as a few minutes' notice.

You can book a car for a quick half hour trip or for a weekend away.

Helping the environment

We want to help cut air pollution and congestion.

Car club cars help us to achieve this because they are low or ultra low emission vehicles. Three of them are electric and have fast charge points at their bays.

By becoming a car club member, you will be helping to cut air pollution and congestion too.

How to join

To use the service, you must become a car club member.

As a Surrey resident, you have access to a discounted annual membership rate.

The discount offers you annual membership for £10 instead of £60 and a two hour driving credit.

To get your discount, use the code SURREY44 when you register to become a member.

To become a member or learn more about the scheme, click on the button below.

Enterprise Car Club website