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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

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Business rates reliefs and exemptions

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Small business rate relief

You might be entitled to small business rate relief for your property. This will reduce your business rates bill.

Mandatory rate relief

Rate relief is a reduction from the council on your business rates bill.

Empty property relief

You do not have to pay business rates for empty premises for three months after they become empty.

Retail Hospitality and Leisure Relief 2022

Retail discounts for 2019 to 2021 have been replaced by Retail Hospitality and Leisure Relief 2022.

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Subsidy allowances

New subsidy allowances were established for the COVID-19 business grants schemes in March 2021.