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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Contaminated land assessment

This is required if your project will cause either:

  • ground disturbances
  • changes to the groundwater regime

It's also required if the land could be contaminated because of its previous use. 

Learn more about contaminated land

Read more information in:

  • our Local Plan 2003 (Policies G3, G4)
  • the National Planning Policy Framework 2019 (Paras 178, 179,  Annex 2; Site Investigation Information)
  • the National Planning Policy Guidance for Land affected by contamination (ID.33 paras 001 - 010)