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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Site Levels/Section

This is required if your project will cause the level of a site to change by 1 metre or more (front to back and/or side to side).

You are required to submit:

  • existing and proposed site levels
  • proposed floor levels
  • sections through the extension and building or structure (e.g. decking)

Plans of site and floor levels need to be at a scale of 1:100, 1:200 or 1:500. Plans of sections need to be at a scale of 1:50 or 1:100. You also need to include a scale bar which refers to the paper size, for example: 1:100 on A3.