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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Apply or renew a dangerous animal licence


All premises will be inspected before your licence can be granted. An inspector will be checking the following:

  • The welfare of the animals
  • The accommodation is suitable for the animals

We will visit you after your applications is submitted. Your premises does not need an inspection to renew a licence, instead an inspection will be carried out once you receive your renewel.