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Information for customers

Advice for disabled taxi passengers

Licensed taxis have to be wheelchair accessible and allow guide dogs.

Lost property

Contact 01483 505050 or regulatoryservices@guildford.gov.uk to report property left in a taxi or private hire vehicle.

Taxi fares in Guildford

Private hire charges are not set by the council. This page shows a table of taxi (hackney carriage) fees set by us.

Taxi complaints

Use our online form to make a complaint.