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Bin collections

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Diplomats or visiting armed forces

Exemptions for households with visiting armed forces

If a property is only occupied by members of visiting armed forces, it is exempt from council tax. This means you don't have to pay council tax for the property.

How to apply

You can apply online for the exemption. You'll need to apply through your MyGuildford account. 

To apply, you'll need to:

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. in the list of quick links find 'apply for or cancel an exemption'
  2. fill in the form. You'll need to:
  • tell us the date you moved into the property
  • upload a photo of a document from your headquarters. It must say you are occupying the property as part of your duties as a member of visiting armed forces.
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