Advice for severe weather
The National Flood Forum is a charity supporting those at risk of flooding.
Flooding emergency contact numbers
During office hours, you can contact us on 01483 505050. Outside office hours, please use the following emergency numbers:
- Out of hours emergencies: 01344 949371
- Flooding and sandbags: 01344 949371
- Emergency housing repairs (Council tenants): 01483 532122
- Homelessness/emergency housing situations: 01344 949371
What happens if there is flooding?
If there is high water and flooding, we can give you sandbags. Sandbags are at the following locations in Guildford town centre:
- Fays Passage, Bedford Road
- Mary Road car park
- Millbrook car park
- Millmead Court, Millmead
- Portsmouth Road car park
We cannot always guarantee sandbags will be available. Please try to make your own flood protection plan if you live in an at-risk area. Most local builders merchants supply sandbags and sand. You can also purchase permanent flood protection products for the longer-term. For advice on flood protection, visit the Environment Agency website.
There are also other locations where you can find sandbags:
If there is a flood
✔ Pay attention to the advice of the emergency services and local authority
✔ Switch off electrical and gas appliances at the mains
✔ Move important items to an upstairs room or a safe, high place on the ground floor
✗ Enter the flood water - only six inches of fast flowing water can knock you over and there may be hidden hazards
✗ Drive through flood water - less than two feet can be enough to float a car
✗ Come into contact with flood water - it is often contaminated with sewage and pollution. Wear rubber gloves and boots, and wash thoroughly if you do come into contact with flood water