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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

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Adult and child social care, school admissions, births, deaths, marriages, libraries, blue badges, bus passes, highways and transport are the responsibility of Surrey County Council.

Tell us about a change of address

Apply for a parking permit

Apply for a job at the council

Housing and benefits

  1. Housing register
  2. Housing benefit
  3. Council tax support
  4. Discretionary Housing Payment
  5. Benefit change of circumstance​s
  6. Sheltered housing
  7. Request a review of your housing application decision
  8. Council tax change of tenant
  9. Claim child benefit

Property

  1. Planning permission
  2. Building control approval
  3. Register an address or change the name of a property
  4. Add, change, or remove a property name
  5. Register addresses for new properties
  6. Rent a garage
  7. Land charges property search

Rubbish and recycling

  1. Garden waste service
  2. Request a larger or additional bin
  3. Request an assisted collection
  4. Request a medical waste collection
  5. Adopt a street
  6. Arrange a community litter pick
  7. Request a new or replacement bin
  8. Request a public litter bin

Businesses

  1. Business rates change of circumstances
  2. Empty property relief
  3. Small business rate relief
  4. Mandatory rate relief
  5. Discretionary rate relief
  6. Business rate retail discount 2019/21
  7. Register a food business
  8. Apply for a commercial waste service
  9. Order commercial waste sacks

Licences and permits

  1. Private hire driver's licence
  2. Private hire vehicle licence
  3. Private hire operator's licence
  4. Hackney carriage driver's licence
  5. Hackney carriage vehicle licence
  6. Charity collection licence
  7. Small society lotteries licence
  8. Alcohol, entertainment and late night refreshment licences
  9. Site licence for park homes, mobile homes and caravans
  10. House in multiple occupation (HMO) licence

Community

  1. Road closure
  2. Street play road closure
  3. Handy person scheme
  4. Grants to adapt your home
  5. Voluntary organisation grant - Aspire
  6. Heating, insulation or renewable energy grants

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