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Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Tell us about a change in circumstances

Tell us about an offence

If you are a taxi driver who holds a taxi licence issued by us, you must tell us if you are arrested, convicted of a crime or are issued with a caution or fixed penalty notice within 48 hours. You must tell us if you have been:

  • convicted of any offence in a Magistrates' Court or Crown Court in England and Wales - this includes any motoring offence
  • convicted of any criminal offence in any other part of the United Kingdom or abroad - this includes any motoring offence
  • given a simple caution by any police force in the United Kingdom for any matter
  • given a fixed penalty notice (FPN) for any matter - this includes any motoring matter
  • arrested on suspicion of committing any offence which is sexual in nature, dishonest, violent or motoring-related
  • charged with any offence which is sexual in nature, dishonest, violent or motoring-related

Contact us on 01483 505050 or email us at regulatoryservices@guildford.gov.uk to make a change to your information.