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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Current taxi drivers

Tell us about a change in circumstances

All taxi licences have conditions attached to them, read the relevant document.

Apply for a medical exemption

You must prove you have a medical reason for an exemption. To apply contact email