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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Apply for planning permission

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Starting your application

We are currently experiencing very high volumes of applications to process and validate.

Applications are taking 15-20 working days for us to check. Our team are prioritising this work but please be aware these delays are also having an impact on the time taken to determine applications and issue decisions.

Before applying, make sure you have answered the following questions:

You can also check the Planning Portal guidance page.

When you make a planning application, we strongly recommend you make an online account. You can sign into your account at any time to check the status of your application. You'll also be able to make any amendments or provide extra information if we ask for it.

Standards for online applications

You can submit planning applications online by using the Planning Portal. Follow these standards to make sure we can process your application properly:

  • submit drawings in a single layer PDF format with correct scale and paper size stated (e.g. 1:100 on A3)
  • submit all other documents in PDF format
  • each file submitted should be no larger than 5MB
  • submit extra materials for major applications to us on CD/DVD

What to include

Every application needs:

  • a site location plan and block plan showing the location and boundaries of the site
  • plans of the work you want to do

You can use the Planning Portal's buy a plan service to ensure you meet our requirements. You may need to submit other documents, depending on the site you're working on and the work you want to do.

You might also need Building Regulations consent for your proposal. Our Building Control team make sure building work meets building regulation standards. This includes fire safety, structure, and thermal insulation. For more information, check our building control page.

Current measures

Due to the coronavirus outbreak, we've made some changes to the application process:

Site visits

We are conducting site visits. Please make sure you're unaccompanied and follow social distancing rules with our offices to provide access to properties and gardens. 

Site notices

We'll also send site notices to you or your agent by email. Send a dated photo showing you've put the notice on display to the officer. If you're unable to display the notice, contact us on 01483 505050. We'll still send neighbour notifications by post.

We'll operate a digital sign off process where possible. We'll send decision notices electronically too.

Changes to planning law

The government has also introduced some new measures to help support economic recovery. You can read the legislation on the government website. The changes include:

  • extension of certain planning permissions - Some planning permissions have been automatically extended. Others which are due to expire, can apply to extend the planning permission until 1 April 2021
  • changes to construction working hours - Read the Government's latest update here. We are expected to approve requests to extend construction working hours temporarily until 9pm, Monday to Saturday, unless there are compelling reasons against this. We'll work with developers to make this change by considering Non-Material Amendment applications for most proposed changes to working hours that fall within the statement's guidelines. All applications will be considered on a case-by-case basis. Send any queries to

Please read the guidance on both topics and submit all applications to

There are also some changes which we have not received guidance on yet. These include:

For more information contact us using our online support form.



If you have submitted your planning applications via the Planning Portal, please pay directly through the portal or your application will not be sent to Guildford Borough Council. If you have not used the Planning Portal, use our online form to pay for your planning application.

Check the prices of different application types

The fee for approval under regulation 75 of the Habitats and Species Regulations 2010 (as amended in 2012) is £30.

Pay for a planning application online

Only use our online form if you have not paid on the Planning Portal.

You can also pay by debit or credit card. Call us on 01483 505050.


You can make your planning application using the Planning Portal. Make sure you register an account when you make your application. You cannot track or make changes to your application without making an account.

Due to coronavirus restrictions, we cannot always conduct site inspections at present. If your application requires a site inspection, our decision making process may be delayed.

Apply for planning permission

The Planning Portal does not support some types of application. You can download the forms for these below: 

Prior Notifications:

Icon for pdf Prior notification of a change of use of a building and land within its curtilage under Part 3 form [182.7KB]

Icon for pdf Notification for change of use from storage distribution buildings to dwelling [248.02KB]

Approval of Details reserved by a condition

Icon for pdf Receipt of discharge of conditions material samples form [135.56KB]

Modification or discharge of a planning obligation:

Icon for pdf Modification or Discharge of Planning Obligations Form [1.12MB]

Icon for pdf Modification or Discharge of Planning Obligations Notifications and Certificates Part 1 [122.45KB]

Icon for pdf Modification or Discharge of Planning Obligations Notifications and Certificates Part 2 [126.29KB]

I want to check or change my planning application

When you make a planning application, we strongly recommend you make an online account. You can sign into your account at any time to check the status of your application. You'll also be able to make amendments or provide extra information if we ask for it.

If you make changes to your application it may take us longer to reach a decision.

Check or change your application

What happens after I apply for planning permission?

If you've sent us everything we need, we'll send a letter confirming your application has been validated. If you have not sent us everything we need, we'll request the extra information or fee. You need to provide this within two weeks after we send the letter. If two weeks pass and we do not hear from you, we'll return the application to you or your agent. This means you'll have to submit the application again.

The decision process

There are three stages to our decision process:

The decision process takes a different amount of time depending on the type of application. We aim to decide within:

  • 8 weeks for householder and minor applications
  • 13 weeks for major applications
  • 16 weeks for an application with an Environmental Impact Assessment.

You can find out when we're likely to decide on your application online. Enter your reference number and open the 'Important Dates' tab. The expected decision date is shown in the 'Expiry Date' field.